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CityLink PurpleBus Updates

Posted on: March 19, 2020

citylink Covid-19 Information UPDATED 4/3/20


In response to the Coronavirus, the Lewiston-Auburn Transit Committee (LATC) and its contractor, Western Maine Transportation Services, Inc. (WMTS), are working to ensure the continued operation of citylink. The well-being and safety of drivers and passengers are most important to LATC and WMTS. This is an ever evolving situation so for additional information and updates please check or follow us on Twitter @purplebusla.  


What we are doing…

  • The interior of the buses are being cleaned more frequently.
  • The Oak Street Bus Station and Downtown Auburn Transportation Center buildings are closed until further notice.

What you can do…

  • Stay home if you are not feeling well.
  • If you ride citylink, be mindful of others and practice “social distancing” leaving 6 feet between you and others.
  • Cough or sneeze into your sleeve or tissue.
  • Properly dispose of any sanitize wipes, paper towels or used tissues.

What you need to know…

  • Call ahead before you go. Several businesses, schools, nursing homes and medical facilities are either closed or are limiting access to their building.
  • Bus passes can be purchased at Walmart, Shaw’s and Hannaford.

citylink COVID-19 Update April 3, 2020

(Posted on April 3, 2020)

What you need to know . . . citylink

  • Effective Friday, April 3, 2020, the Oak Street Bus Station and Downtown Auburn Transportation Center buildings will be closed until further notice.
  • Effective Wednesday, April 1, 2020, all citylink buses will operate at half capacity. Drivers will only allow a set number of passengers on each bus and will ask people to not sit near other passengers to encourage social distancing.
  • Please be respectful of other passengers and your bus driver.
  • The first of the month is very busy for citylink. Additional buses will be put into service to assist with an expected increase in passengers in order to reduce the number of people riding on each bus. Please be patient if you are asked to wait for another bus.

ADA Complementary Paratransit

  • If you are calling WMTS to schedule a ride for ADA Complementary Paratransit service you will be asked additional questions regarding your well-being. If you are feeling unwell, please stay home. If you are unwell but must make the trip, please bring someone with you to assist you if necessary. The drivers have been instructed to limit their contact with passengers as much as possible.
  • If you have tested positive for Coronavirus or suspect you may have it, do not call WMTS for a ride. Your ride would be deemed emergency services and WMTS does not provide emergency transportation.

Western Maine Transportation Services, Inc.

(posted on April 2, 2020)

Phone: 1-800-393-9335

Service changes effective April 3, 2020*

  • WMTS on demand service, GreenLine, Lisbon Connection, Brunswick Explorer:
    • All Buses will operate at half capacity to provide social distancing.
    • Do not sit next to or near people that you aren’t traveling with.
    • This will be enforced by the drivers.
  • Ride public transit for essential trips only
    • For your health and others, please do not ride unless you have to.
    • Drivers may ask you the purpose of your trip. It is their obligation to limit the numbers of riders on the bus at any one time. They ask for the safety of all concerned.
  • Farmington/Wilton/Livermore Falls: Call for reduced Demand Response options.
  • Norway/South Paris/Oxford: Call for reduced Demand Response options
  • Rumford/Mexico/Dixfield:  Call for transit options.
  • WMTS offices will have essential office staff only report to work please leave voice or email messages and we will get back to you as soon as possible.
  • Please visit the WMTS FB page for service changes due to COVID-19.
  • When riding on any WMTS services please practice social distancing as space allows, cover coughs and sneezes and practice good hand hygiene.
  • Please check to be sure your destination is open to the public before going out.
  • Please check store hours, some stores are closed or are open for a shorter day because of COVID-19.
  • Further bus service suspensions may occur. These will be evaluated every Friday for the upcoming week.

Concord Coach Lines to Suspend Service Starting 3/25/20

(posted on March 26, 2020)

As a result of the coronavirus pandemic, effective March 28, 2020, Concord Coach Lines will suspend all operations until further notice.  They will continue to run their current schedule (links below) through the day on Friday, March 27th, 2020.  

For more information go to

City of Auburn Grab N’ Go Meals

(posted on March 25, 2020)

Starting this Friday, March 27, citylink’s Pettengill Park bus will run three trips between 10:45 AM-1:15 PM on Tuesday’s and Friday’s to allow for meal pick-ups to those residents that have pre-ordered Grab N’ Go meals through Auburn’s Recreation Department. 

Meals need to be pre-ordered and are picked up curbside. The plan is to have the bus pull up curbside and have Recreation staff deliver the meals to individuals on the bus that have ordered.

The Recreation Department started this meal service last Friday and already had a waiting list for Tuesday’s meals. The Grab N’ Go meal program will run through Friday, April 17.

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